How to: Block and Report

If you need help blocking or reporting on an app not listed here, contact us here. We are here to help you navigate any digital app to ensure your online experience is safer.

We currently have guides for Meta platforms, Snapchat, X App, Tinder, Hinge, and WhatsApp.

  • Instagram

    There are multiple ways to block someone on Instagram. People aren't notified when you block them.

    1. Tap your profile or profile picture in the bottom right to go to your profile.

    2. Tap more options in the top right.

    3. Below Who can see your content, tap Blocked.

    4. To unblock someone on your blocked accounts list, tap Unblock to the right of their name. Tap Unblock again to confirm.

    5. To add someone to your blocked accounts list, tap the three dots in the top right and search for the person you’d like to block. Tap Block to the right of their name.

    6. Tap Block at the bottom to confirm. Learn More

    Facebook

    When you block someone's profile on Facebook, that profile will no longer be able to do things such as tag your profile or see things you post on your profile. If you have additional Facebook profiles, you’ll need to manage blocking from each of your profiles separately.

    1. Switch to the profile that you want to use.

    2. Click your profile picture in the top right of Facebook.

    3. Select Settings & privacy, then click Settings.

    4. In the left column, under Audience and visibility, click Blocking

    5. In the Block users section, click Edit.

    6. Click Add to blocked list.

    7. Type the name of the profile you want to block.

    8. Click Block next to their name.

    9. Click Confirm.

    Unfriend-ing on Facebook: 

    Unfriending someone on Facebook means you no longer want to be connected to them on the website and you want to remove them from your friends list. Facebook says that the person you unfriend won't be notified, but they may notice that you're gone if they look at their friends list.

    Note: If you can't find the profile you want to unfriend, the profile may be deactivated.

    1. Go to that profile by typing their profile name into the search bar at the top of Facebook.

    2. Click the little person at the top of their profile.

    3. Click Unfriend, then Confirm.

    How to Unfriend a deactivated profile:

    1. Click your profile picture in the top right of Facebook.

    2. Click Friends.

    3. Search for the profile’s name.

    4. Click the three dots, then select Unfriend.

    Messenger

    When you block someone's Facebook profile on Messenger, it also blocks their profile on Facebook. They won't be able to message, call or find your profile on Messenger or Facebook chat. If you're Facebook friends, blocking them also unfriends them. Profiles won't be notified when you block them.

    Blocking messages and calls from someone is different from blocking their profile. If you block messages and calls from someone but don't block them on Facebook, they'll no longer be able to message or call you on Messenger or Facebook chat, but you'll still be able to see their Facebook profile. Depending on their privacy settings, you may also be able to see things like their status updates, comments, likes and tags on Facebook.

    1. Open a conversation with the person you want to block and click the three dots.

    2. Select Block on Messenger to block messages and calls, or Block on Facebook to block the profile on Facebook.

    3. Click Block to confirm.

  • When you block a friend, they won’t be able to view your Story or Charms, or send you Snaps or Chats.

    1. Swipe right to go to the Chat screen

    2. Tap and hold on a friend's name

    3. Tap 'Manage Friendship'

    4. Tap 'Block'

    Or…

    1. Swipe right to go to the Chat screen

    2. Tap on a Chat with that friend 💬

    3. Tap their profile icon at the top

    4. Tap the three dots at the top, then tap 'Manage Friendship'

    5. Tap ‘Block’

    1. Go to the profile page of the account you wish to block.

    2. Click the more  icon on their profile page.

    3. Select Block from the menu.

    4. Click Block to confirm.

    To block from a post

    1. Click the  icon located at the top of a post from the account you wish to block.

    2. Click Block, and then select Block to confirm.

  • Want to try to avoid seeing someone on Hinge? With Block Contacts, you can do just that. Share your device’s contact list with Hinge, select a contact you want to block, and we’ll do our best to prevent you from seeing each other. Important notes about this feature:

    • Blocked contacts won’t be notified that you blocked them

    • Blocking someone doesn’t mean they have a Hinge account

    • Blocking contacts won’t affect your existing matches or messages

    • If the contact info you use to block someone doesn’t match the info they used to sign up, we won’t be able to stop you from seeing each other

    • You can stop sharing contacts with the Block Contacts feature in your Hinge settings

    • If you don’t want to grant access to your contacts, we offer a manual contact entry option

    1. Open Hinge and tap the profile icon

    2. Go to “Settings”

    3. Scroll down and select “Block List”

    4. Sync Contacts

    5. Allow Hinge access

    6. Select which contacts you want to block

  • Want to try to avoid seeing someone on Tinder? With Block Contacts, you can do just that. Share your device’s contact list with Tinder, select a contact you want to block, and we’ll do our best to prevent you from seeing each other.

    • Blocked contacts won’t be notified that you blocked them

    • Blocking someone doesn’t mean they have a Tinder account

    • Blocking contacts doesn’t affect your existing matches or messages

    • If the contact info you use to block someone doesn’t match the info they used to sign up, we won’t be able to stop you from seeing each other

    • You can stop sharing contacts with the Block Contacts feature in your Tinder settings

    • If you don’t want to grant access to your contacts, we offer a manual contact entry option

      1. Open Tinder and tap the profile icon 

      2. Go to “Settings”

      3. Scroll down and select “Block Contacts” 

      4. Grant Tinder permission to access your contacts 

      5. Under the “Contacts” tab, select people you want to avoid from your contact list 

      6. Tap "Block Contacts"

    To permanently block a profile, follow these steps:

    1. Scroll to the bottom of the profile you wish to block

    2. Tap “Block [User's Name]”

    3. Tap “Yes, block option"

  • You can stop receiving messages, calls, and status updates from someone by blocking them. You can also report them if you think they are sending problematic content or spam.

    When you block someone, the existing chat will remain in your chatlist. You can delete the chat completely if you want to remove it from your chatlist, or archive the chat instead. You can also unblock the sender to receive new messages from them.

    You can’t block a group. Alternatively, you can exit a group and block the group admin. Learn how in this article.

    Block a contact or business

    1. Click the drop-down button on the chat with the person you’d like to block. You can also click the three dots at the top right of the Chats window.

    2. Click Block > Block. Uncheck the box next to Report to WhatsApp if you don’t want to report the sender.

    3. On the Delete this Chat? notification, click Unblock if you’d like to unblock the contact. You can also click Delete chat > Archive or Delete.

    Block an unknown number

    1. Open the chat.

    2. If you don’t have the contact saved in WhatsApp, click Block in the notification.

    3. On the Safety tools notification, click Block > Block.

    4. Uncheck the box next to Report to WhatsApp if you don’t want to report the sender.

    5. On the Delete this Chat? notification, click Unblock if you’d like to unblock the contact. You can also click Delete chat > Archive or Delete.

BLOCK:

  • Instagram

    The best way to report abusive content or spam on Instagram is by using the Report link near the content itself. You can also report a post or profile on Instagram.

    Keep in mind that your report is anonymous, except if you’re reporting an intellectual property infringement. The account you reported won’t see who reported them.

    Reporting a Story

    1. Open the story.

    2. Click the three dots at the top of the photo or video you'd like to report.

    3. Click Report Inappropriate, then follow the on-screen instructions.

    Reporting a message on Instagram:

    1. Open the conversation in the Instagram app.

    2. Hover over the individual message you'd like to report.

    3. Click next to the message.

    4. Click Report.

    5. Select a reason for why you're reporting the message then follow the on-screen instructions.

    6. Click Submit Report.

    Report a post

    1. Click the three dots above the post.

    2. Click Report.

    3. Follow the on-screen steps.

    Report a hashtag

    1. Tap more actions in the top right of the search results.

    2. Tap Report.

    3. Follow the on-screen instructions.

    Report a place page

    1. Tap more actions in the top right of the place page.

    2. Tap Report.

    3. Follow the on-screen instructions.

    Report a note

    1. Tap and hold a note at the top of your inbox.

    2. Tap Report.

    3. Select a reason for why you're reporting the note.

    4. Follow the on-screen instructions.

    Facebook

    Note: Depending on your feedback, you may then be able to submit a report to Meta. For some types of content, we don't ask you to submit a report, but we use your feedback to help our systems learn.

    1. Login to Facebook.

    2. Go to the profile you want to report by clicking its name in your Feed or searching for it.

    3. Click more to the right.

    4. Click Find support or report.

    5. To give feedback, click the option that best describes how this profile goes against our Community Standards.

    6. Click Done.

    Messenger 

    Report a conversation on Messenger

    1. From Chats, tap a conversation to open it.

    2. At the top, tap the person's name.

    3. Scroll down and tap  Report.

    4. Select a category to help us understand what's wrong.

    5. Tap Submit report.

    Report a specific message in a conversation on Messenger

    1. From your chat, tap and hold the message you want to report.

    2. Tap More (three dots).

    3. Tap Report (triangle with an exclamation point).

    4. Select a category to help us understand what's wrong.

    5. Tap Submit report.

  • Note: If you’re unable to report a safety concern in-app, you can still report any issue you run into right on the Snapchat Support site.


    Story on Snapchat 

    1. Press and hold on the offending Snap 

    2. Tap 'Report Snap' to let us know what’s going on.

    Snap someone sent you

    1. Press and hold on the offending Snap 

    2. Tap 'Report' to let us know what’s going on.

    Snapchat account

    1. Press and hold on that Snapchatter's name 

    2. Press the “More” option (or tap the ⚙ button). Select ‘Report’ to report the account and let us know what’s going on.

    Story on the web from your computer

    1. click the ⋮ button on the video

    2. Click ‘Report’. 

    Story on the web from your phone or tablet

    1. Tap the ⋮ button on the video to report it let us know what’s going on.

  • The original content of reported posts will be replaced with a notice stating that you reported it. Additionally, you may click through and view the post should you wish. Reporting a post or List does not automatically result in the account being suspended. Reported messages and conversations will disappear from your inbox and cannot be recovered.

    Reporting a DM:

    1. Tap the Direct Message conversation and find the message you’d like to report.

    2. Tap and hold the message. Select Report message from the pop-up menu.

    3. If you select It's abusive or harmful, we’ll ask you to provide additional information about the issue you’re reporting. We may also ask you to select additional messages from the account you’re reporting so we have better context to evaluate your report.

    4. Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your X experience.

    Report a Post

    1. Navigate to the post you’d like to report.

    2. Tap the  icon located at the top of the post.

    3. Select Report post and follow through the steps so we can gather all the relevant information about the issue.

    4. Depending on the type of issue you’re reporting, you may or may not hear back from us with an outcome.

  • Reporting is an anonymous and permanent action. You will not see their profile again, nor will they see yours.
    When you report a profile from Matches, you will immediately disappear from that member's view and they will not be able to view or retrieve the conversation or match.

    We take reports very seriously. The more details you can provide, the quicker we can identify and investigate the profile or user in question.

    Check out our Terms of Service for how we handle reports. You can also reach out with any additional details or screen grabs by tapping Submit a Request below. 

    In the Hinge app:

    1. When viewing a member's profile, simply select the three dots at the top right and tap Report. 

    2. Next, tap on a reason why you are reporting this person.

    Outside of the Hinge app:

    Please write to us and include the following information:

    • The reason for the report

    • The exact name, age, bio, and photos that appear on the profile that you are reporting (screenshots are best)

    Other information that could help includes the user's location, phone number, email address, and/or a link to their Facebook account. 

  • Reporting Before You Match

    While viewing new profiles of potential matches.

    1. Open the person’s profile

    2. Tap the ellipses icon

    3. Select the option to Report.

    Reporting After You Match

    On your match list…

    1. Open the message screen

    2. Tap the ellipses icon or the shield icon

    3. Select the option to Report

    Reporting Offline Behavior

    If you’d like to report something that happened offline: Please write to us and include the following information:

    • The reason for the report

    • The exact name, age, bio, and photos that appear on the profile that you are reporting (screenshots are best)

    • Other information that could help includes the person’s location, phone number, email address, and/or a link to their Facebook account.

    Reporting Someone You Unmatched or Who Unmatched You

    • Even if your match no longer appears on your message screen, you can still report them online. Our team will look into it and determine what steps to take.

  • Report someone

    WhatsApp receives the last five messages sent to you by the reported sender or group, and they won’t be notified. WhatsApp also receives:

    • The reported group or user ID.

    • Information about when the message was sent, and the type of message sent such as an image, video, or text.

    If you report a group, you’ll be removed from that group. If you’d like to rejoin a group you reported, the group admin will need to invite you again to the group.

    1. Click drop-down button on the chat with the sender or group you’d like to report. You can also click three dots at the top right of the Chats window.

    2. Click Report {contact} or Report {phone number} > Report and Block or Report.

REPORT: